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Customer Service

Shipping & Delivery
All bulk order shipped by Air- Sea  and Small Order shipped by DHL, TNT, FeDex Fast Delivery Courier Service, Small order shipped within 15-days, and bulk order's delivery depend on the quantity of order, which also used to ship within 30-to-45 days. For delivery of any of placed order, please send the inquiry to our
customer support department at email:-  orders@metasco.com
  
 
Privacy & Security
It is our company policy to main the privacy and Secrecy  of our client order, data, designs Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.As part of the order process, the following information is collected from shoppers:
  • Customer Name
  • Shipping/Billing Address
  • Email
  • Address
  • Phone number
    These all information's we keep safe and secure, being the shipper it our responsibility to give the better service to our buyer's
Returns & Replacements
Every effort is made to ensure that you receive products free from manufacturer's defects. However, if you receive a product that is defective, you must report this problem within 7 Days of Receipt of goods.  However, All order are produced as per our products images shown on our web site, or counter samples provided to our buyers.  Quality is ensured at every step our production process, but however if there any problem or defects comes us in our production workmanship, which is fully guaranteed with free replacement of effected products with the 30-days from the date of delivery of goods.

Ordering
All small and bulk quantities order are accepted with  buyers order details and against our Commercial Performa Invoice.

 
Payment, Pricing & Promotions
All small order are accepted with 100% advance payment
All bulk quantity orders accepted with 50% advance payment and 50% balance amount at the time of shipment of orders.
 


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